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#13 – PeopleTools Patching

This week, Kyle shares his lessons learned from a recent PeopleTools patching project, we discuss the pro’s and con’s of Unified Navigation, new PeopleSoft Rundeck plug-ins, and changes to the 9.2 upgrade with PeopleTools 8.55.

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Show Notes

2 thoughts on “#13 – PeopleTools Patching”

  1. I agree wholeheartedly with the concept of keeping a daily activity log. I have 13 years of logs containing both my PeopleSoft and other IT-related activities for my current job, stored in OneDrive for Business. They are invaluable when searching for a resolution to a problem that I know I already encountered weeks, months, or years ago. I especially enjoy being able to tell a user: “oh yeah, we ran into [such-and-such problem] on [insert specific date here] and fixed it by [my resolution].” If an issue requires more research or detail then just a few lines in the activity log (i.e., screenshots, log traces, etc.), it goes into the issue log documentation and then I just refer to the issue number in my activity log.

    The logs started out as Word documents, then converted into an InfoPath form for the department when we upgraded to Office 2007 that we’ve been using ever since. Now that Microsoft has dropped InfoPath from Office 2016, though, I need to look into a redesign using OneNote. I like the idea of snapping it to the side of my second monitor so it’s up all the time (currently I just have a shortcut on the Start menu with a keyboard shortcut (Ctl-Alt-2) to open InfoPath when I need to add a new log item).

    1. Wow, InfoPath, that brings back some memories. Kyle really likes OneNote, but I’ve yet to jump on that bandwagon. We have enough of our technical documentation in a wiki (Instiki) and changing to another tool feels like too much work. It may or may not be hard, but we’re comfortable with the setup and it’s working well for us.

      It’s great to hear of other people keeping daily logs. There are days when I feel like I’ve done nothing (or nothing I wanted to do), but when I look back at my log I can see why. Maybe there were production issues that took my time, or a side project was started, etc. The log also helps me focus on what I’m working on too. If I’m actively documenting what I’m working on, I’m less likely to get distracted and start working on something new.

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